Terms & Conditions

10% DISCOUNT

1. Your discount code will be provided at the end of your Car Insurance Quote and via your email confirmation.
2. Your order must be over £25 to receive the 10% discount and excludes electrical items and homewares.
3. This offer can not be used in conjunction with any other discount or offer and can only be used once.
4. Discount will be taken off at point of sale & discount may not be exchanged for cash.
5. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights.
6. Offer excludes staff of Call Connection Limited, JD Williams and their associates companies.
7. Offer expires 4 weeks after the date of your quotation.

WIN A CAR PRIZE DRAW

1. Get a car insurance quote online at www.simplycompare.co.uk from 1st March 2009 and before 1st March 2010 and you will automatically be entered into the Prize Draw unless you indicate otherwise by writing to us at Simply Compare Financial Services, 40 Lever Street, Manchester, M60 6ES.
2. There is a limit to one entry per person and only residents of the England, Scotland & Wales can enter.
3. The winner will be selected at random by an independent person and announced (Name & County) on www.simplycompare.co.uk on the 16th April 2010.
4. Offer excludes persons under the age of 18, staff of Call Connection, JD Williams and their associated companies, customers in Northern Ireland and the Republic of Ireland and any customer who gets a quote for their insurance on or after 1st March 2010.
5. The winner will be given the option of a cheque for £6,500 or a Peugeot 107 or car of similar value.
6. The customer will be contacted by the contact details provided on the www.simplycompare.co.uk website.
7. Entry to the prize draw will constitute your acceptance of these terms and conditions.

WIN FREE CAR INSURANCE PRIZE DRAW

1. Buy your car insurance online at www.simplycompare.co.uk after 1st April 2009 and before 31st December 2009 and you will automatically be entered into the Prize Draw unless you indicate otherwise by writing to us at Simply Compare Financial Services, 40 Lever Street, Manchester, M60 6ES.
2. There is a limit to one entry per person and only residents of England, Scotland and Wales can enter.
3. The winner will be selected at random by an independent person and announced (Name & County) on www.simplycompare.co.uk on the 15th May 2010.
4. Offer excludes persons under the age of 18, staff of Call Connection, JD Williams and their associated companies, customers in Northern Ireland and the Republic of Ireland and any customer who buys their insurance on or after 1st January 2010.
5. The winner will be sent a cheque for the amount they have paid for their car insurance using the simplycompare website.
6. Entry to the prize draw will constitute your acceptance of these terms and conditions.

Your use of this website, is subject to the following terms and conditions which you should read carefully. By using this website you will be deemed to be bound by these terms and conditions, and agree to use it in an appropriate and lawful manner. If you do not accept these terms and conditions, you should stop using this website. If you use this website in breach of these terms and conditions your use will be deemed to be unauthorised and a breach of contract and your access to this website may be cancelled.

Please be aware that the comparison service on this website relates solely to car and motorbike insurance products only. For all other insurance products you will need to access services provided by third parties whose linked or contact details appear on this website. Their services will be provided at your own risk on their own standard terms and conditions which you should read carefully.

About us

SimplyCompare.co.uk is a product comparison website owned by First Financial Limited (First Financial). SimplyCompare.co.uk and "SimplyCompare" is a trading name of First Financial. First Financial is not a broker. The operation and maintenance of this site is performed by Call Connection Limited on behalf of First Financial. Call Connection is responsible for the contents and functionality of SimplyCompare.co.uk and its comparison service. Registered details of both companies are as follows: â€“

First Financial Limited, registered office: Griffin House, 40 Lever Street, Manchester, M60 6ES. Registered in England with registered number: 815494, VAT number: 732800849.

Call Connection Limited, registered office: Saxon House, Cromwell Square, Ipswich, Suffolk, IP1 1TS. Registered in England with registered number: 4834010, VAT number 688694355.

Regulation

All insurance is arranged through Call Connection. Call Connection is authorised and regulated by the Financial Services Authority (FSA) Firm reference number 308374. You can check registration details on the FSA’s Register by visiting their website www.fsa.gov.uk/register or by contacting them on 0845 606 1234. First Financial is an introducer appointed representative of Call Connection and Insurance Choice.

The Car and Motor Bike Product Providers

The products offered on this website are provided by a carefully selected panel of companies, selected to offer a range of products to accommodate different types of risk and requirements. All car and motorbike insurance product providers have signed an agreement with Call Connection allowing them to provide quotations to the comparison service on the website. The agreement sets out the terms required to ensure the product providers process your data legally and fairly. If you purchase a product from the product provider through this comparison service site, you shall be contractually bound with the product provider for their product, not with Call Connection or First Financial. Any queries, issues, claims or complaints you may have about that product or service should be directed to the product provider.

SimplyCompare.co.uk is purely a comparison website and it is your responsibility to ensure that the products and services offered by the chosen product providers, and their related terms and conditions, are suitable for your needs.

Terms of Use

Nothing within this website is, or shall be deemed to constitute, financial or other advice or a recommendation to purchase any product or service. Any and all information provided within the website is for general information purposes only. It is strongly recommended that independent professional advice is obtained before you purchase any product and/or service via this website.

Your responsibility

You must not misuse this website, which shall include introducing trojans, logic bombs, viruses, worms, or anything which is malicious or harmful knowingly to the website. You must not attempt to gain access to this website, the server on which this website is hosted or any server, computer or database connected to this website without permission, or initiate a denial-of-service attack on it.

You are responsible for entering complete, accurate and truthful data into the comparison service forms in order to apply for a quote for any product and/or service which the product provider requires. If the details you enter are inaccurate or incomplete it could either result in a premium increase, a policy being void, or a claim not being accepted by the product provider. If you do not provide the product provider with the information they request, or fail to inform them of circumstances which may affect their assessment of your application, or any change in the information you have given them or your circumstances, it could affect the validity of your insurance cover.

If you are obtaining a comparison service quote on behalf of someone else, you must have their prior permission to do so and have all the data required to ensure full and accurate completion of the information requested.

Depending on the comparison service you require, the website may have some special requirements: for example, to use the motor insurance comparison service you must be a UK resident. By completing the forms and submitting a comparison request, you are adhering to the requirements shown on the site that provides the comparison. It is your responsibility to check the full terms and conditions before purchasing a product from a product provider.

The comparison service

The comparison service provided by this website for car and motorbike insurance is dependent on the availability of the relevant product providers’ web services. If their systems are working properly, a secure online comparison service will be provided, which will return results within 2 minutes of your request. Some Product providers change their prices and rates regularly. When you receive quotes it should tell you for how long that quote will be offered. Upon expiry of this period you will need to get an up to date quote.

Your search results will then be emailed to you. You will also have the facility to click through to your preferred provider and purchase the product, request a call to discuss the product, or receive an email from the product provider who appears at the top of the comparison list generated. When you use the comparison service, you will be deemed to have given Call Connection or any of the top 3 insurance providers permission to provide a courtesy service call to you in respect of the service you have received and / or your quote. Please refer to the Security and Privacy section found here for more details.

No specific advice or a recommendation on any products is given by this website. The comparison list, generated here, will be based only on the data you submit and the acceptance of your risk data by the companies on the panel. The more ‘high risk’ or ‘non standard’ your risk classification, which is classified by the product providers, the fewer prices you are likely to receive in the results generated. In some cases you may not receive a quotation at all, however, all efforts are made to ensure the panel will cover as many risks in the market as possible. The comparison service is free to you. Both First Financial and Call Connection may receive fees from certain product providers who advertise on, or are linked to this website, or as a result of your use of the comparison service provided. First Financial and Call Connection will not charge you for the service offered via this website.

Liability

• You should read the following provisions carefully. They limit liability to you. Nothing in these terms and conditions exclude liability for death or personal injury, or for fraudulent misrepresentation, or any other liability that is not permissible to exclude by law.
• It is your responsibility to enter all details correctly, in full and accurately and to check all your details once a product or service has been purchased. If there are any errors, these must be reported to the company from whom you have bought the product or service. First Financial and Call Connection exclude all liability, which by law can be excluded, in respect of all losses you may incur. No warranties or representations are given regarding the products or services offered by the product providers or the accuracy of this website. No warranty as to the availability or otherwise of this website is given. Neither First Financial or Call Connection will be responsible for any loss or damage suffered as a result of a dispute between yourself and any third party due to the use of the comparison service.
• The product information is provided solely by the product provider. Please note information submitted by third party providers on the website is not checked or endorsed here, particularly information or quotations presented on the comparison results page.
• No warranties that this website will meet your requirements or will be uninterrupted, secure or error-free, or that the site is free of viruses or bugs are given. There will be no liability for any loss of data or information uploaded or transmitted through this website which is at your own risk. No warranties are given that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet (including but not limited to loss of data, computer virus infection, spyware, malicious software, and worms).
• No liability is accepted in the event of withdrawal of any product or for rejection of your application by a product provider. The information on this website may not include all products available on the market.
• The information, services and products included on this website are intended for use by UK residents only, and are not intended for use by any residents outside the UK. This website is for your personal use only and must not be used for business purposes of any kind.
• First Financial and Call Connection have no liability to you for any loss or income, revenue, business, profits or contract, anticipated savings, data, goodwill or opportunity, direct, indirect or consequential loss or damage incurred by you in connection with your use, inability to use, or results of the use of this website and any materials posted on it or any websites linked to it.

Data Protection and Privacy

The protection of your data is very important to us and it will only be used in ways that are fair and in accordance with these terms. Both First Financial and Call Connection will comply at all times with the Data Protection Act 1998 and all other applicable laws. For full details on how your data will be processed and protected, please refer to the Privacy & Security Policy (s) found here here.

You acknowledge that by providing data to us, you consent to the processing of your data in accordance with the privacy policy.

You also have the right to request a copy of personal information held about you. To do this, simply write to the following addresses, enclosing a cheque for the statutory £10 fee as follows:

Payable to First Financial Limited, addressed to Data Protection Compliance Officer, First Financial Limited, Griffin House, 40 Lever Street, Manchester M60 6ES.

Payable to Call Connection Limited addressed to Compliance Department, Call Connection Limited, PO Box 564, Ipswich IP1 2WN.

The receiving party will endeavour to provide the personal data it holds in accordance with the timescales stipulated by law. Your personal information may be collected and used to;

• enable you to access and use the comparison services that you request and to provide quotes to you;
• enable transactions contemplated by the comparison service between you and a third party;
• communicate with you via text and SMS messages and via emails.

First Financial may from time to time share your data with other members of the First Financial’s group of companies. When processing your comparison services requests on the website, you are deemed to be providing consent for Call Connection to store your data to enable it to provide the comparison service. Please refer to any third parties’ terms and conditions for information on how they may collect and use your data, should you access their websites from this site.

You can also request at any time that promotional materials are no longer sent, and an unsubscribe facility will be provided in emails sent to you.

To amend your contact details you can update your profile here.

Third party links

Third party links to other websites (Links) are provided on this website for your convenience. First Financial and Call Connection do not endorse the content of any external sites (including those accessed by you via the Links), and are not responsible or liable, directly or indirectly, for any loss however caused to you by your use of any external site, nor responsible for the availability or functionality of such external sites. Please refer to the terms and conditions provided by such third parties accessed via the Links for further information.

Termination

Call Connection reserves the right to terminate or suspend your access to this website and the services within it at any time.

Contact Us

Call Connection work hard to provide a service of the highest standard. If you have any comments about the services provided by this website which you would like to pass on, please contact Call Connection, in the first instance, on: comments@callconnection.com.

In the unlikely event that you are dissatisfied with the service provided for you, please contact us on the above email address or in writing to: The Managing Director, Call Connection Limited, PO Box 564 Ipswich IP1 2WN.

If you are dissatisfied with any part of the product you have purchased or the service provided by one of the companies affiliated with this site including those accessed via a Link, please refer to the documentation or terms and conditions provided to you by the third party company and direct your complaint to them.

If you remain dissatisfied with the response from any complaint you may have made, you have the right to contact the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR; enquiries@financial-ombudsman.org.uk; or call them on 0845 080 1800.

Copyright

The copyright of all material and supporting systems for this web comparison service belong to Call Connection and/or First Financial. Any private individual may print off a copy of any part of this material for their own personal use, providing the material is not used for any commercial purposes. The copy must retain any copyright or other intellectual property notices contained in the original material. Images on the website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s). No logos, trade marks or service marks appearing on the site may be printed off or copied, except as part of the text of which they form part.

Intellectual Property Rights

"SimplyCompare.co.uk" and "Simplycompare" are trading names of First Financial. Any logos, trade marks, service marks and domain names and all related intellectual property rights, of the companies whose sites are searched against to provide the comparison service, belong to those companies, and you may not reproduce them without their prior written consent.

Except for them, all intellectual property rights including, without limitation, all logos, trade marks, service marks, domain names, database rights, rights in design, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction in any information, content, materials, data or processes contained in or underlying this website and/or the service provided belong to Call Connection and/or First Financial. All rights of Call Connection and First Financial in such intellectual property rights are hereby reserved. Any other use of the material and content of the website is strictly prohibited and you agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material except for the purpose of applying for energy services or with the written consent of the owner.

Law

The operation of the website and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts. The content, products and services offered on this website are intended for the UK consumer market and normal domestic purposes only.